One focused inbox
Handle website and Telegram conversations without switching tools or losing context.
One workspace. Every conversation in focus.
See how the DarmaDesk inbox, help content, department queues and agent assistance fit together without leaving the workspace.
Start with DarmaDeskA desk for every agent
Minimize, maximize and organize several active chats while drafts stay safe.
Clear team control
Manage channels, departments, access and reusable replies from the same workspace.
AI-assisted replies
Generate suggestions for agents to review before sending; keep people in control.
Knowledge base
Publish help articles so customers and agents can find reliable information.
Organized queues
Route and manage conversations by department, priority and agent assignment.
DarmaDeskOverview
Inbox
Telegram
Knowledge
Conversations
NimaCustomer message preview
DaryaCustomer message preview
MinaCustomer message preview
Nima
I need help with my order.
Of course — I can help with that.
Write a reply…
Customer detailsNNimaWebsite conversation
A cleaner support operation starts here.
Give your team one place to respond, collaborate and understand every customer.
Start with DarmaDesk