One focused inbox
Handle website and Telegram conversations without switching tools or losing context.
CUSTOMER OPERATIONS, WITHOUT THE NOISE
Customer support made simple.With Darma.
DarmaDesk brings website chat, Telegram and your support team together so every conversation has context and every agent can stay focused.
Shared inboxReal-time conversationsAI-assisted replies
Darma · SupportHi! How can I help you?✳
Website chatTelegramShared inboxAI-assisted replies
LIVE WORKSPACE
Everything your support team needs.
Website chat, shared conversations, team coordination and assisted responses in one focused workspace.
A desk for every agent
Minimize, maximize and organize several active chats while drafts stay safe.
Clear team control
Manage channels, departments, access and reusable replies from the same workspace.
AI-assisted replies
Generate suggestions for agents to review before sending; keep people in control.
Knowledge base
Publish help articles so customers and agents can find reliable information.
Organized queues
Route and manage conversations by department, priority and agent assignment.
LIVE WORKSPACE
Explore the productBuilt for the way support teams actually work
Queue management, multiple chats, customer context and team controls live in one consistent interface.
DarmaDeskOverview
Inbox
Telegram
Knowledge
Conversations
NimaCustomer message preview
DaryaCustomer message preview
MinaCustomer message preview
Nima
I need help with my order.
Of course — I can help with that.
Write a reply…
Customer detailsNNimaWebsite conversation
Your support buddyCONNECTED CHANNELS
Meet customers where they already are
Start with website chat and Telegram. Keep one customer history across the channels your team uses.
Website chat
Telegram
More channelsAdditional channels depend on integrations.
TRY THE INTERFACE
Support that feels human.
Meet Darma, your friendly support companion. Explore a short interface preview without signing in.
Darma · SupportDemo available
Interactive illustration only. This preview does not contact a live support agent.
SECURITY BY DEFAULT
Your workspace stays private
Role-based access, isolated tenant data, protected credentials and private infrastructure controls are built into the platform.
A cleaner support operation starts here.
Give your team one place to respond, collaborate and understand every customer.
Start with DarmaDesk