01
Register a Teams bot
Create an Azure Bot registration for your Microsoft tenant and enable the Teams channel. Keep its app ID, secret and tenant ID ready.
Built for your support team
Support your team where they work.
Microsoft Teams through an Azure Bot
02
Connect the messaging endpoint
Use your workspace’s DarmaDesk webhook as the bot messaging endpoint. Incoming activities must carry a valid Microsoft-issued token.
03
Keep the conversation connected
DarmaDesk retains the conversation routing context and sends support replies through the authenticated Bot Connector API.