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Make ownership clear
Use explicit assignments, queues and read-only monitoring to keep a conversation with the person responsible.
Built for your support team
Handover and quality tools for growing teams

Use explicit assignments, queues and read-only monitoring to keep a conversation with the person responsible.
Record review status and notes on missed conversations. Team permissions keep management actions separate from ordinary replies.
Paid packs use workspace licences managed by the platform operator. Billing and activation follow your agreed commercial process.